Shipping Policy
Free Shipping
Standard shipping is free on all U.S. orders over $75. Orders under $75 ship for a flat rate of $6.99.
Order Cut-Off Time
Orders placed before 12:00 PM ET on a business day are typically processed the same day. Orders placed after the cut-off, or on weekends and holidays, are processed the next business day.
Handling Time
Once your payment is confirmed, orders are packed and handed to the carrier within 1–2 business days (Monday–Friday, excluding holidays).
Estimated Delivery by Shipping Method
| Service | Handling | Shipping | Total Delivery | Price |
|---|---|---|---|---|
| Standard Shipping USPS / UPS / FedEx | 1–2 business days | 5–10 business days | 6–12 business days | FREE over $75, otherwise $6.99 |
| Express Shipping UPS / FedEx | 1–2 business days | 2–4 business days | 3–6 business days | $12.99 |
| Overnight Shipping FedEx Priority | 1–2 business days | 1–2 business days | 2–4 business days | $24.99 |
Tax Policy
We do not charge sales tax. You pay 0% sales tax ($0.00) on every order.
Order Tracking
As soon as your order ships, we email you a tracking number. You can also check your order status anytime on our Track Order page using your email address and order code.
Alaska & Hawaii
We ship to Alaska and Hawaii. Delivery to these states typically takes 7–14 business days, and orders to Alaska and Hawaii are not eligible for the free shipping threshold — standard shipping rates apply regardless of order total.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address entered by the customer. If you notice an error shortly after placing your order, contact us right away so we can try to correct it before the order ships.
Damaged or Lost Packages
If your package arrives damaged, or tracking shows it as delivered but you haven't received it, contact us within 7 days of the expected delivery date. We will work with the carrier to locate your package or send a replacement.
Questions
Email us at support@orangefashion.us and we'll get back to you within 1–2 business days.