Frequently Asked Questions
Answers to the questions our customers ask most about shipping, returns, sizing, and payment.
Standard shipping typically takes 5–10 business days after a 1–2 business day handling window, for a total of about 6–12 business days from order to delivery, to anywhere in the contiguous United States.
Yes. Standard shipping is free on all U.S. orders over $75. Orders under $75 ship for a flat rate of $6.99.
Yes, we ship to Alaska and Hawaii. Delivery typically takes 7–14 business days, and orders to these states are not eligible for the free shipping threshold — standard rates apply.
Overnight shipping is $24.99 and ships via FedEx Priority, with delivery typically in 1–2 business days after a 1 business day handling window.
Visit our Track Order page and enter your email address and order code from your confirmation email to see the latest status.
We accept PayPal, Visa, Mastercard, American Express, and Discover, all processed securely through PayPal's checkout.
Yes. All payments are processed by PayPal over an encrypted connection. We never see or store your full card number on our servers.
No. We do not charge sales tax. You pay 0% sales tax ($0.00) on every order.
We accept returns within 30 days of delivery on unworn, unwashed items with tags attached. See our Return & Refund Policy for full details.
Once we receive and inspect your return, approved refunds are issued to your original payment method and typically appear within 5–10 business days.
Yes. Let us know which size or color you'd like when you start your return, and we will send the replacement once your return is received or as soon as it's back in stock.
Contact us within 7 days of delivery with your order code and a photo of the issue, and we'll send a replacement or a full refund, including shipping, at no cost to you.
We begin processing orders quickly, so please contact us as soon as possible at support@orangefashion.us if you need to cancel or change an order — we can accommodate most requests within a few hours of purchase.
Right now we ship within the United States only, including Alaska, Hawaii, and U.S. territories.
Most of our women's and men's styles run from XS/S through 2XL, and our Colombian push-up jeans and leggings run S through 2XL. Check the size chart on each product page for exact measurements.
Wash in cold water, inside out, with like colors, and hang or lay flat to dry. Avoid the dryer to help the compression stretch fabric hold its shape longer.
We recommend a gentle hand wash or delicate machine cycle in cold water and air drying, to protect lace overlays, sequins, and beading from damage.
Yes, most of our knits can go on a gentle, cold machine cycle. For chunky knits, we recommend laying flat to dry to keep the shape from stretching out.
Yes. For quinceañera courts, family events, or bulk orders, email support@orangefashion.us and our team will help put together sizing and pricing for the group.
We restock our most popular styles regularly. Email us at support@orangefashion.us and we can let you know when it's back.